Compliance with the GDPR

The Explore Brussels website is compliant with the new European Union General Data Protection Regulation.

Protecting your privacy

We comply with the rules protecting the privacy of visitors to our website. Click here to learn about the precautions we have taken to protect your privacy.

Storage of data

Our website is hosted by Butterfly Pixel whose data centre is located in Paris (France) and managed by Online SAS.

Secure communications

When you give us your details on our website via the contact form, they are encrypted via a SSL certificate (https) to ensure they are secure.

Transmitted data

The data transmitted via our contact form is stored on our database for a maximum period of one year, then it is deleted.
A copy of the transmitted data is sent to the email address you gave on the contact form.
This confirmation email sent to you contains a link which you can use to delete your personal data with one mouse click.

When you make a booking, your data is stored so that we can process your request. It is deleted one year later if you have not made another booking by then.

Protection of your data protection rights

Our website and its hosting are covered by a maintenance contract to ensure they are kept technically up to date and that security risks are avoided.
The data transmitted via the contact form is stored on our server. In addition to the procedure we have set up to enable you to check and delete this data, you are free to contact us via email to This email address is being protected from spambots. You need JavaScript enabled to view it.  to: 

• Check that your data has been deleted;
• Check that your transmitted data is correct;
• Correct your transmitted data;
• Ask any question you may have about the processing of your personal data.

To contact us, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or use the contact form.